Human Resources Generalist: Where Creativity Meets Strategy Mediboost, Australia

100% Remote | International Presence 
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Senior Digital Account Manager: Where Creativity Meets Strategy Mediboost, Australia

100% Remote | International Presence | Flexible Working hours

Get Familiar with Mediboost

Mediboost is a patient growth marketing agency owned and founded in Australia by marketing and customer acquisition experts with a track record of helping dental practices scale-up quickly. The company is driven by a passion for helping practice owners in the dental and medical industry attract new patients without getting stung by major, generalist agencies. Mediboost successfully manages the marketing needs of 100+ dental and medical practices in Australia with team members collaborating across the globe.

We specialise in helping dental practices achieve significant growth through a range of digital marketing solutions including SEO, Google ads, Facebook ads, Website development and Copywriting services.


Mediboost is most productive when our teammates are fulfilled, challenged, and striving to hit both professional and personal goals. We are A-players who show up for both with full force, living an integrated lifestyle defined by nothing less than excellence.

Job Summary

Our face-paced dental marketing agency is in an exciting growth phase, and we are looking for an engaging, passionate, full time HR Generalist who is eager to contribute positively while managing the HR operations i.e., hiring and recruiting A-Player talent across the world, administering pay, benefits and leave and developing, documenting & enforcing company policies and procedures. He/she will also be running orientation and onboarding processes, serving as a main point of contact for HR- related employee concerns, implementing performance management and improvement plans, designing culture building activities and ensuring effective talent management and succession planning for the agency.

This is a great opportunity to start and progress your career in a People function supporting 30+ team members worldwide.


This is a full-time remote position with standard hours from Monday to Friday, 2 p.m. to 10 p.m. Sydney, Australia Time.

Role Responsibilities

Recruitment and Onboarding

• Drive end-to-end recruitment process while collaborating with departmental managers to understand skills and competencies required for openings.

• Develop and manage job ads, posting, screening resumes, coordinating interviews, and assisting in candidate onboarding.

• Conduct or acquire background checks and employee eligibility verifications, including creation of any country specific onboarding documentation.

• Creation of employment contracts, promotion letters and other letters/documents relating to employee lifecycle.

• Implement new hire orientation and ensure that they are smoothly integrated into the organisation.

• Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.

• Maintain our HRIS, ensuring a high degree of accuracy and timeliness in processing all team member changes and new recruits.

HR Policies and Procedures

• Create, update, and maintain the company's HR policies and procedures that provide effective solutions to challenges.

• Manage employee compensation, ensuring competitive pay structures.

• Administer employee benefits like health bonuses, paid time off, etc.

• Monitor the attendance of the staff through a remote monitoring software.

• Coordinate with the finance team to ensure accurate and timely fortnightly payroll processing.

• Attend and participate in employee disciplinary meetings, terminations, and investigations.

• Implement employee recognition programs.

• Design and implement training needs analysis and organisational development programs.

• Drive initiatives that motivate employees and support a positive work culture.

• Engage with staff to obtain regular feedback on the office environment and activities and enact changes to improve the business.

• Coordinate and administer the performance evaluation processes of staff.

• Resolve employee grievances effectively.

• Assist the Senior Leadership with other administration activities.

• Continually work to better our processes, spotting areas we can improve to drive our function forward.

• Proactively identify and implement process improvements to enhance HR workflow efficiency and effectiveness.

• Any other HR / administrative duties as/when required by the company.

What we are looking for

• Must possess a minimum of 5 years of experience in a HR Generalist role.

• Preferably with prior experience within a digital marketing agency, although experience at an international recruitment firm could also be considered.

• Demonstrated success in recruiting both local and international talent, ideally for digital marketing agencies.

• Exceptional academic track record. Bachelor’s degree in human resources, business administration, or a related discipline is preferred.

• Excellent verbal and written English communication skills.

• Able to prioritise complex workloads, manage time effectively and work well under pressure.

• Highly self-motivated and focused on results, with a strong commitment to accuracy and detail.

Why join us - compensation and benefits

• Competitive starting monthly salary of ZAR 40,000 

• Remote position (work from anywhere), full-time, and long-term

• Annual compensation review

• 5 days’ work, Annual leaves, Public holidays, , Birthday leave, and Performance recognition reward!

• Global exposure and friendly work environment

• Professional Training and Certification

• Huge opportunity for vertical career progression

Employee Reviews and Client Testimonials

Indeed.com Review Highlights

Glassdoor.com Review Highlights

  • Managing a book of clients/accounts serving as their primary point of contact via video, call email and text.

  • Maintaining and developing client relationships based upon mutual respect, high-quality service, expectation setting and coaching. 
  • Present campaign performance to clients and address any questions


  • Clearly articulating campaign data and statistics to clients 



  • You will collaborate with our delivery team to executive strategies and ensure campaign meets the client’s expectation and goals 
  • Proactively coming up with ideas on how to improve client experience, results and retention.

  • Managing the entire client life-cycle, including onboarding new clients, frequent check-ins and off-boarding calls. 
  • Seek opportunities to upsell services where value can be added 

  • Collecting client feedback and passing it along to the team to drive constant improvement

The Mediboost Mission

"To Help Dentists Achieve Practice Success"

Our goal is to become a long-term growth partner that helps our dental clients build their dream business and achieve their personal goals.

This mission also applies to our own team. We are 100% remote, and we encourage our team to work from anywhere and to achieve their own personal and professional goals.

Get Familiar with Mediboost

Mediboost is a patient growth marketing agency owned and founded in Australia by marketing and customer acquisition experts with a track record of helping dental practices scale-up quickly. The company is driven by a passion for helping practice owners in the dental and medical industry attract new patients without getting stung by major, generalist agencies. Mediboost successfully manages the marketing needs of 100+ dental and medical practices in Australia with 30 team members collaborating across the globe.

We specialise in helping dental practices achieve significant growth through a range of digital marketing solutions including SEO, Google ads, Facebook ads, Website development and Copywriting services.


Mediboost is most productive when our teammates are fulfilled, challenged, and striving to hit both professional and personal goals. We are A-players who show up for both with full force, living an integrated lifestyle defined by nothing less than excellence.

Benefits

Remote position (work from anywhere)


Starting Monthly Salary: 51,795 ZAR

Access to world-class training and education in advertising / marketing



We’re a quickly growing company that favors promoting internally — huge opportunity for upward mobility

Working hours are 12pm to 8pm Australia time


Ready to elevate your career as a HR Generalist? We seek top talent who excel in fast-paced environments, possess sharp analytical skills, and drive organic growth. If you're up for the challenge and ready to make an impact, we want to hear from you!